5 things / no sales

Every day I search for best practices and good news to share in the areas of diversity, equity, inclusion, and corporate social responsibility. I share these stories via short #1thingilearnedtoday videos on LinkedIn and Twitter. Here's the weekly summary:

#4ThingsILearnedThisWeek:

  • Harvard Business Review studied Glassdoor.com reviews and compared them to the American Consumer Satisfaction Index and discovered a strong correlation. Happy employees = happy customers, with companies like Southwest Airlines, Trader Joe's, Costco, and Hilton great examples of this.

  • The healthcare company Centene has been providing disability inclusion assessments and awarding hundreds of grants to healthcare providers. The grants are for things like wheelchair ramps, wheelchair accessible examining tables, braille signage, and more

  • In advance of New York Fashion Week, Tapestry Inc (which owns Coach, Kate Spade, and many other brands) and 50 other fashion brands have signed the Open for All pledge to demonstrate LGBTQ inclusion. These companies will be the latest to post the "Open for All" sticker on all of their storefronts across North America.

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