CONSULTING THAT BUILDS TRUST
At Equality Institute, we specialize in helping organizations transform awkward interactions into authentic connections. Our consulting services are designed to equip your client-facing teams—sales, service, and account management—with the skills to navigate differences confidently and inclusively.
Our Approach: Inclusive 360™
Our proprietary Inclusive 360™ framework offers a holistic, tech-enabled strategy to embed equity and inclusion into every facet of your organization. Through a combination of assessments, strategic planning, and tailored training, we help you:
Identify Strengths and Opportunities: Conduct comprehensive DEI analyses, including HR policy audits, to pinpoint areas of excellence and growth.
Develop Strategic Plans: Craft actionable DEI strategies that align with your business objectives and resonate with your teams.
Enhance Client Engagement: Implement practices that foster trust and inclusivity in client interactions, boosting satisfaction and loyalty.
Specialized Services
LGBTQ+ Inclusion Consulting
Transgender-Inclusive Policy Review
Employee Resource Group (ERG) Strategy
Multicultural Business Development
Executive and Board Advising
Ongoing Retainer and Coach-on-Call Support
Why Choose Equality Institute?
20+ Years of Expertise: Bernadette Smith and her team bring deep, real-world experience to every engagement.
Boutique and Nimble: We move quickly and customize solutions to fit your culture and budget.
Lived Experience: Our diverse team doesn't just consult on inclusion — we embody it.
Practical and Human: No jargon, no shame. Just clear strategy and tools your team will actually use.
Certified Woman-Owned and LGBTQ-Owned business