Front Line Inclusion Project (FLIP)
Equality Institute’s FLIP is a train the trainer solution to help managers and directors teach front line employees to lead with inclusion.
Front line employees are the face of a brand, yet seldom receive training on how to be inclusive of an increasingly diverse client and customer base. FLIP provides strategies for quick, impactful, front line inclusion training.
FLIP provides general managers, sales managers, district managers, regional managers, and shift supervisors a framework to engage front line employees in simple conversations about avoiding assumptions. The conversations then minimize your risk for potential bias, and maximize your brand within diverse populations.