5 Things / Pain Points
Bernadette Smith Bernadette Smith

5 Things / Pain Points

In a week in which federal DEI came crashing down (we lost the FDA as a client), I was grateful for distractions: the graduation show for my comedy class (I performed a 5 minute bit on pickleball and diversity); and a keynote at a national sales conference for a financial services firm. The keynote was about how to build authentic relationships with increasingly diverse clients.

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5 Things / Managing Distrust
Bernadette Smith Bernadette Smith

5 Things / Managing Distrust

After the US election, there's a chance that some people on your team have wondered to themselves this week, “Am I going to be OK? Is my teammate or manager someone who voted against equality?” There are likely people on your team who feel psychologically unsafe and don’t trust leadership.

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