5 Things / Transparency

I’ve remembered a truth lately: when things feel shaky, people want more communication, not less. Even if it’s imperfect. Even if it’s “we don’t know yet.” Especially then.

After last week’s newsletter, many of you replied. Thank you for the reminder that transparency builds trust.

This week, I talked to a few ERG leaders who are seeing members pull back and freeze out of suspicion at their employer – because messaging feels vague and overly filtered. One told me, “It doesn’t feel like anything is moving, but the company isn’t actually backing down. Employees just can’t see that.”

Another said, “All our work has to align to business outcomes now. That’s harder for members to accept than it is for leaders.”

These are not small things. But they’re not signs to stop. They’re signs to evolve. To speak louder. To keep building trust in the in-between with as much transparency as is possible.

Here Are This Week's Good Vibes:

  1. Love Locked In, Court Be Damned

  2. Harvard to Trump: Not Your Campus

  3. Color Blindness? Read Between the Lines

  4. Fifteen Percent and Going Strong

  5. Frontline Ideas, Billion-Dollar Impact

    • More companies are proving that when frontline employees are heard, business wins. Frontline workers, often people of color in lower-paid roles, are closest to the customer. Ignoring them wastes insight and reinforces inequality, but some companies are getting it right. WorkJam CEO Steven Kramer shared how retail staff caught a product defect early—saving the brand from massive returns and bad press. ABM Industries, with 100,000+ frontline workers, runs Shark Tank-style pitch contests, turning employee ideas into real innovations. Medtronic’s former CEO Bill George spent 30% of his time with frontline teams, crediting them with sharpening customer insights and improving company performance.

Good Vibes to Go:

Subscribe to the Global Perspectives LinkedIn newsletter by Cynthia Fortlage, “Curating Global LGBTQ+ News and Business Insights for Inclusive Leaders in Today’s Evolving World.” Cynthia is incredibly smart, and this is a great resource.

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