Bernadette Smith Bernadette Smith

5 Things / Gratitude

Full transparency: my small firm has been impacted by client budget cuts and priority shifts. This has meant our own budget cuts, priority shifts, and a heartbreaking layoff. I’ve had hard conversations with folks on my team over the past 18 months.

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Full transparency: my small firm has been impacted by client budget cuts and priority shifts. This has meant our own budget cuts, priority shifts, and a heartbreaking layoff. I’ve had hard conversations with folks on my team over the past 18 months.

Yet, as I write this, I’m flying to a client event and can’t help but feel such a strong sense of gratitude. Gratitude that organizations are trusting me to deliver a message that will give their employees the tools they need to contribute towards psychological safety on their team, create meaningful connections, and show up just a little more authentically.

It’s a gift that I’m being trusted to deliver this message, especially since I spent years feeling inauthentic in my work.

Thank you for your trust in me, in this little firm I’m building with a fabulous team and a spirit of “better late than never!” and “let’s do this together!” Please respond if I can help you in any way.

Here Are This Week's Good Vibes:

  1. USCIS Now Offers Gender X

  2. Shift from Autism Awareness to Acceptance

  3. Innovative Trans Employment Project

  4. First Watch Employees Get Caregiver Benefits

  5. First Arab Woman Graduates from NASA

This Week’s Call to Action:

Book recommendation time! Check out The Boldly Inclusive Leader by my friend Minette Norman. There are some great stories in this book that illustrate the principles of inclusive leadership. Minette has seen A LOT!

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Bernadette Smith Bernadette Smith

5 Things / Triggered

I spent two days this week on a retreat with my mastermind group. We’re a bunch of varied founders who come together to learn and support each other as we build our businesses. The theme of this retreat was “communication” and one of the sessions I enjoyed was on communicating with ourselves when we’re triggered by something someone says at work.

I spent two days this week on a retreat with my mastermind group. We’re a bunch of varied founders who come together to learn and support each other as we build our businesses. The theme of this retreat was “communication” and one of the sessions I enjoyed was on communicating with ourselves when we’re triggered by something someone says at work.

We started by learning our individual fear response - mine is flight - and then self-reflecting on the various comments that have triggered that response at work. We then practiced getting triggered (and recovering from it) in pairs. The magic is in the tool we learned to recover from the triggers. Our facilitator, Pavini Coakwell Moray, taught us a technique to ground ourselves, expand, and let the body settle the mind.

There are so many reasons people get triggered at work but I can promise you that the overturn of Roe is a big one. I hope that your organization is having internal conversations on what the overturn of Roe can mean in terms of programming (consider listening sessions), employee benefits, privacy, communications, and more. Brace yourself for business implications like these.

Here are the good vibes I found this week:

  1. Allyson Felix Launches a Child Care Initiative for Athlete Moms

  2. Marriott International Launches “Bridging The Gap” Hotel Development Program

  3. Google Will Let LGBTQ-Plus Merchants Tag Their Businesses in Maps

  4. Walmart Expands Health Services to Address Racial Inequality

  5. Walgreens Aims to Add Diversity to Drug Trials Through Stores

    • Speaking of health care disparities, Walgreens is now offering up its stores to host clinical trials of experimental drugs and devices. These trials have traditionally been held in hospitals, universities, and clinics which has led to decades of homogeneity within-trial patients. With over 9000 stores, Walgreens’ goal is to increase the diversity of the participants in clinical trials, which then leads to data on how to better care for a wider variety of patients. This matters because it can ultimately decrease health care disparities.


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5 Things in 15 Minutes / making it right with Erma BreAnn Standley

Bernadette and Erma recap last week's 5 Things, highlighting the recent controversy and potential redemption of Activision Blizzard. Also featured are acts of inclusive diversity such as Mayo Clinic's introduction of disposable hijabs for Muslim patients that wear them!

Bernadette and Erma recap last week's 5 Things, highlighting the recent controversy and potential redemption of Activision Blizzard. Also featured are acts of inclusive diversity such as Mayo Clinic's introduction of disposable hijabs for Muslim patients that wear them!

Image by Frederick Tendong

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Bernadette Smith Bernadette Smith

5 Things / patience with process

This week I found myself continually frustrated by things I couldn't control. To be honest, I'm not very patient with "process" - but of course the reality of bringing something new into the world (in this case, my book Inclusive 360), requires an awful lot of process.

This week I found myself continually frustrated by things I couldn't control. To be honest, I'm not very patient with "process" - but of course the reality of bringing something new into the world (in this case, my book Inclusive 360), requires an awful lot of process.

The reality of bringing your diversity, equity, and inclusion initiative into the world also requires a lot of patience with process.
 There's a lot of stakeholders, competing priorities, and resource constraints. Because of that, I've come to truly admire companies that have quickly (and by quickly, I mean since last summer) taken action -- and stayed in action towards their DEI goals.

Sephora is one such company. In the past year, they've made measurable progress towards promoting more Black employees, increasing supplier diversity spend, expanding inclusive marketing, and launching inclusive leadership training. Their approach is impressive -- it's holistic, and it's Inclusive 360.

Here are some good vibes I found this week:

Image from ILR Scheinman Institute, Cornell University

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Bernadette Smith Bernadette Smith

5 Things / Olympic edition

Have you been watching the Olympics? I love them - the competition, sure, but especially the stories of resilience and courage. I always find inspiration.

Have you been watching the Olympics? I love them - the competition, sure, but especially the stories of resilience and courage. I always find inspiration. 

This year, the Olympics are inspiring me for different reasons. The courage I'm inspired by this go-around has nothing to do with athletes recovering from injuries or overcoming a difficult upbringing. This year, I'm inspired by the courage that comes from authenticity and vulnerability. The courage that comes from speaking out against sexism.

What does this have to do with diversity, equity, and inclusion? Well, authenticity and vulnerability are key ways to build psychological safety on your team. It can just start with one person but create a powerful ripple effect. Psychological safety is a key driver of a culture of inclusion. And as you probably know, inclusive teams are more successful in a variety of ways. 

Courage is contagious. 

So, in this Olympics edition, here are some good vibes I found this week:

Image by AP Photo/Gregory Bull

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